http://www.danlance.co.uk/index.cfm Dan Lancelot's CF-Blog en-gb Tue, 07 Sep 2010 01:34:51 --0100 Mon, 25 Feb 2008 23:49:00 --0100 BlogCFC http://blogs.law.harvard.edu/tech/rss danlance@gmail.com danlance@gmail.com http://www.danlance.co.uk/index.cfm/2008/2/25/VMWare-Convertor-coolness Dell have finally deigned to deliver my replacement laptop (Original went in for repair in early December!). As mentioned previously, I'm in the habit of backing up my machine to an external disk on a regular basis (o.k. maybe not <i>that</i> regular - but at least before it gets taken away for repair!!!) using Acronis True Image. This offers a handy utility whereby you can mount a disk image as a drive - so I can have full access to the contents of the old hard disk when I need it, from the new machine. Now I don't know about you, but I find it takes me weeks to get a new development machine up just how I like - and there always seems to be stuff I have forgotten off my old machine... [More] Disk Imaging virtual Mon, 25 Feb 2008 23:49:00 --0100 http://www.danlance.co.uk/index.cfm/2008/2/25/VMWare-Convertor-coolness http://www.danlance.co.uk/index.cfm/2008/2/25/Acronis-makers-of-True-Image-offers-excellent-customer-service Just to pass the word around... I recieved excellent customer service from <a href="http://www.acronis.com/">Acronis</a> recently. We purchased <a href="http://www.acronis.com/homecomputing/products/trueimage/" target="_blank">Acronis TrueImage</a> about 18 months ago, primarily for taking images of development systems post configuration for rapid rebuild when required. We seem to have mislaid the installation disk when we moved offices a few months back - which became an issue when I had to send my laptop back to Dell for repair - and ended up with needing a new system. I had taken a full image of the system prior to Dell taking it away - so I wasn't to concerned when they told me the system could not be repaired - until I realised we had lost the disk. I contacted Acronis to see if there was anything they could do, and, after I had faxed them a proof of purpose, they sent me a secure download link for the Product, and a new serial number... I know it may only be a small thing - but compared with the level of service we seem to receive from <a href="http://www.dell.co.uk" target="_blank" rel="nofollow">other I.T. companies</a> I thought I should mention it. I can highly recommend Acronis as a good company to do business with (as well as producing excellent software). Disk Imaging Mon, 25 Feb 2008 23:06:00 --0100 http://www.danlance.co.uk/index.cfm/2008/2/25/Acronis-makers-of-True-Image-offers-excellent-customer-service